Shipping policy

Shipping & Delivery Policy

Welcome to GearLyft. We are dedicated to delivering your orders quickly and securely. Below is a detailed breakdown of our shipping procedures, delivery timeframes, and policies.

1. Order Processing Time All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification with tracking information once your order has shipped.

2. Domestic & International Shipping Timeframes To ensure the best balance of speed and tracking reliability, we partner with premium global fulfillment networks to ship our products directly to your doorstep. Our estimated delivery windows are as follows:

  • United States & United Kingdom: 7 to 14 business days

  • Europe & Australia: 8 to 15 business days

  • Canada: 10 to 18 business days

  • Rest of the World: 10 to 20 business days

Please note: These are estimated delivery times. Occasional delays may occur due to customs processing or carrier peak seasons, which are outside of our direct control.

3. Shipping Rates

  • We offer Free Tracked Shipping on all orders worldwide.
  • Shipping charges for any premium express upgrades will be calculated and displayed clearly at checkout.

4. Tracking Your Order: As soon as your package leaves the fulfillment center, an automated email containing your tracking number and a direct tracking link will be sent to you. You can monitor your shipment's journey at any time. Please allow 24–48 hours for the tracking information to update on the carrier's network.

5. Customs, Duties, and Taxes: GearLyft is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.).

6. Lost or Damaged Packages If your order arrives damaged, or if a package is significantly delayed past our estimated window, please contact our support team immediately at info@gearlyft.com with your order number. We will work directly with the courier logistics team to arrange a swift replacement or solution.